Lauren Wills-Dixon quoted by Sky News in global IT outage coverage

Wednesday 24th July 2024

Lauren Wills-Dixon, head of privacy, has been quoted by Sky News in its coverage of the worldwide IT outage in Microsoft systems.

The comments were used as part of the live updates Sky News ran as the impact of the IT outage caused by a software update by global cybersecurity firm CrowdStrike, was becoming clear.

Commenting on the early stages of the crisis before the cause had been confirmed, Lauren said: “We don’t yet know the cause of these outages, but it appears this is linked to Microsoft and Crowdstrike which would explain disruption across sectors and globally.

“Outages can be created by several causes and Microsoft has named a ‘technical issue’ rather than a cyber incident.

“We’ll likely find out more as the hours progress, but this shows just how reliant we are on certain tech, how much trust organisations put in them and their security practices, and also the chaos that downtime can cause.”

Lauren’s comments were used worldwide, including by EuroNews and Insider Media.

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